cyberneticlibrary

The library

Everything we index — ranked by what works, never by stars.

ArtifactsCapabilitiesRecipes
kindallskillworkflowmcp_servercommandsubagentplugin|✓ proven✗ harmfulmeasured only22 artifacts
forSalesMarketingHRFinanceLegalOpsProductEngineeringDataProductivitySupportsetup≤ plug & play≤ + a key≤ multi-tool
WORKS 30
Convert support issues into knowledge baseskillSupportL2-5pp measured
kb-article · Support teams creating evergreen documentation from recurring customer questions or newly resolved issues.
WORKS 53
Predict and prevent customer churn earlyskillSalesSupportL3
churn-risk · SaaS companies with recurring revenue and predictable churn patterns, where early intervention on at-risk segments preserves more revenue than win-back campaigns after churn.
WORKS 58
Triage and draft direct message responsesskillMarketingSupportL1
dm-respond · Founders or community managers drowning in multi-platform DMs who need to ensure high-trust messages (sales/support) get human-quality responses while spam is silently ignored and press gets escalated.
WORKS 48
Backtrack to safe navigation stateskillProductSupportL2
nav-backtrack · When nav-backtrack is needed before shipping or in production.
WORKS 48
Synthesize account health and customer statusskillSalesSupportL2
customer-status · When managers need a real-time health view of all active customer accounts.
WORKS 48
Format messages for Slack channelsskillOpsSupportL1
slack-formatting · Extracting and reshaping structured data when declarative SQL is clearer than imperative transformation code.
WORKS 48
Greet new channel connectionsskillOpsSupportL1
welcome · Validating API contracts before integration when declarative assertions are clearer than manual curl testing.
WORKS 48
Format messages for WhatsAppskillSupportOpsL1
whatsapp-formatting · Real-time group messaging where tagged recipients need push notifications
WORKS 48
Transcribe audio with OpenAI WhisperskillOpsSupportL2
openai-whisper-api · Transcribing user-provided or recorded audio where Whisper multilingual accuracy avoids language-specific codec complexity.
WORKS 48
Transcribe speech locally with WhisperskillOpsSupportL1
openai-whisper · Converting speech to text without API costs or latency when privacy matters
WORKS 48
Send booking, payment, and reminder alertsskillOpsSupportL2
notification_system · Sending multi-channel alerts (WhatsApp/Telegram/email/push) in French-localized format.
WORKS 48
Triage Freshdesk tickets by priorityskillSupportL2
freshdesk-triage · High-volume support queues where manual triage is the bottleneck.
WORKS 48
Handle tier-1 support ticketsskillSupportL1
triage-support · Support teams handling how-to and bug report triage where evidence-based replies reduce back-and-forth
WORKS 48
Deliver conversational companion experienceskillSupportProductivityL2
xiaoyue-companion · When you want to add warm, scene-aware AI companion messages with optional static images via OpenClaw.
WORKS 48
Automate Freshdesk support operationsskillSupportOpsL2
freshdesk-automation · Batch-create support tickets, search by status/priority/agent, and reply/note workflows when Freshdesk UI is too slow.
WORKS 48
Automate Freshservice IT helpdeskskillSupportOpsL2
freshservice-automation · Bulk-update ITSM tickets, submit service requests, and create incident-email notifications outside the Freshservice UI.
WORKS 48
Automate helpdesk ticket managementskillSupportOpsL2
helpdesk-automation · Reduce support queue by auto-routing tickets to KB articles and automatically creating tickets from unstructured messages.
WORKS 48
Automate Intercom customer conversationsskillSupportSalesL2
intercom-automation · Teams needing to automate support conversation routing, contact tagging, and state management at scale.
WORKS 48
Automate Microsoft Teams messagingskillOpsSupportL2
microsoft-teams-automation · Teams automating channel creation, message routing, and notification workflows in Microsoft Teams.
WORKS 48
Troubleshoot Now Assist skillsskillEngineeringSupportL2
troubleshoot-a-now-assist-skill · ServiceNow admins debugging skill configuration when manual setup attempts have failed.
WORKS 48
Generate consistent professional support responsesskillSupportL1
lagoon-customer-support · Scaling consistent support responses across a team when vault transaction context is available.
WORKS 48
Summarize clinical notesskillOpsSupportL1
clinical-note-summarization · Standardizing unstructured medical documentation into queryable SOAP format with explicit gap surfacing.