Troubleshoot Now Assist skills
troubleshoot-a-now-assist-skillskillsetup L2★291
ServiceNow/ServiceNowDocs ↗What it does
Run diagnostic tests on Now Assist skill configuration and capabilities
Best for
ServiceNow admins debugging skill configuration when manual setup attempts have failed.
Inputs
- · skill_id
- · workspace
Outputs
- · diagnostic_test_results
- · capability_error_logs
- · configuration_status
Requires
- · ServiceNow Now Assist Admin console
Preconditions
- · nsa_admin role required
- · skill is original (not copy)
- · capability definitions created
Failure modes
- · diagnostics disabled for skill copies
- · capability errors may lack actionable resolution steps
Trust signals
- · diagnostic modal shows all test results
- · ServiceNow Support escalation documented