cyberneticlibrary

Build Ideal Customer Profile

sales-icpskillsetup L2591
zubair-trabzada/ai-sales-team-claude

Causal-lift measurements

customer-profiling+16pp vs no-skill baselinewith-skill 80% · baseline 64%

Measured by running the task with and without this artifact, K=5, graded by deterministic checks — no LLM judging.

What it does

Build comprehensive Ideal Customer Profile from business description

Best for

Founders or sales leaders building a new outbound motion who need to define EXACTLY who to target (by revenue, industry, tech stack, org structure) before running `/sales prospect` on individual companies.

Inputs
  • · Business/product description (10+ words, includes what you sell and who buys it)
  • · Clarifying question response (if description is vague)
Outputs
  • · IDEAL-CUSTOMER-PROFILE.md with 6 dimensions:
  • · Firmographic criteria (company size, industry, geography, stage, growth rate)
  • · Technographic signals (tools used, tech stack maturity, integration readiness)
  • · Behavioral indicators (buying signals, usage patterns, decision velocity)
  • · Organizational structure (decision makers, committee size, approval layers)
  • · Budgetary signals (budget available, deal size, budget cycle)
  • · Engagement patterns (where they learn, content preferences, channel affinity)
Requires
  • · WebSearch (to validate market sizing, competitor landscape, buyer behavior)
Preconditions
  • · Business description provided (minimally 10 words describing what you sell)
  • · Market context understood (SaaS vs services vs product)
Failure modes
  • · Generic ICP ("mid-market companies") is not actionable for sales teams
  • · No market sizing research → ICP criteria disconnected from real TAM
  • · Missing technographic signals → can't identify prospects via tool usage
  • · ICP too broad → sales team chases every inbound
Trust signals
  • · 6-dimensional framework (firmographics, technographics, behavioral, organizational, budgetary, engagement)
  • · Concrete numbers in every dimension (not "mid-market" but "$5M-$50M ARR")
  • · Market research phase upfront (TAM sizing, competitors, buyer behavior via WebSearch)
  • · Why It Matters column ties each criterion to actual business logic