cyberneticlibrary

Triage app crashes by business impact

crash-analyticsskillsetup L21,242
Eronred/aso-skills
What it does

Triage and prioritize app crashes by impact to reduce crash-free session rate

Best for

Mobile teams seeing >0.5% crash rate affecting App Store ranking and retention who need impact-based triage not frequency ranking.

Inputs
  • · Firebase Crashlytics or App Store Connect crash data
  • · crash stack trace with symbols
Outputs
  • · priority score (P0–P3)
  • · triage dashboard (grouped by onboarding/checkout/core feature/background)
  • · reproduction steps + user context
Requires
  • · Firebase Crashlytics
  • · App Store Connect
  • · Xcode Organizer
  • · MetricKit (iOS 13+, optional)
Preconditions
  • · Crashlytics integrated
  • · dSYMs uploaded to Apple or Crashlytics
Failure modes
  • · optimizes for crash frequency not user impact
  • · unsymbolicated traces make debugging hard
  • · ignores crash impact on App Store ranking
  • · misses ANR (app not responding) crashes
  • · doesn't prioritize by user segment (VIP user crash = higher P)
Trust signals
  • · P0–P3 priority formula (crash frequency × affected users × user segment weight)
  • · crash-free session benchmark (>99.5% target)
  • · explanation of App Store ranking penalty for crashes
  • · dSYM upload instructions (Bitcode handling)
  • · ANR + crash distinction
  • · Crashlytics dashboard navigation