cyberneticlibrary

Spot renewal risk and run a save play

renewal-churn-saveskillsetup L21
Doris-Labs/sales-skills
What it does

Score renewal risk, build value recap, ship save play

Best for

When a renewal is approaching or you spot churn signals and need a deal-saving action plan

Inputs
  • · account name
  • · renewal date
  • · usage signals
  • · sentiment history
  • · purchase thesis
Outputs
  • · risk classification
  • · value-realization recap
  • · save play
  • · escalation decision
Requires
  • · Doris MCP (mcp.meetdoris.com)
  • · Salesforce CRM MCP
  • · HubSpot MCP
Preconditions

Renewal deal record with renewal date and account history available

Failure modes
  • · Discount offered without fixing root issue
  • · Renewal date missed because risk was scored Green when Yellow signals present
Trust signals
  • · Integrates transcript-derived evidence, not guesses
  • · Can pull from real deal/account history via Doris MCP
  • · Explicit rules over heuristics (e.g. '3x coverage rule')
  • · Prioritizes by actionable trigger, not raw metrics
  • · Produces copy-paste-ready outputs