Map online communities where target customers are active
community-discoveryskillsetup L2★2
Maudeunfledged834/startup-founder-skills ↗What it does
Map online communities where target customers are active
Best for
Founder-led product discovery and early-stage growth where authentic community participation builds user feedback loops and early adopters before scaling to paid channels.
Inputs
- · Target customer profile: role, industry, interests, seniority
- · Product category and problem solved
- · What founder wants from communities: feedback, users, partnerships, awareness, beta testers
- · Founder's bandwidth for engagement: lurk-and-post vs become a regular
Outputs
- · Community landscape map: Reddit, Slack, Discord, forums, Indie Hackers, Hacker News, Stack Overflow, niche forums, Facebook Groups, LinkedIn Groups
- · Per-community qualification: relevance, activity level, size, promotion tolerance, discussion quality
- · Categorization by engagement type: Promote (allows product mentions), Contribute-first (organic mentions after establishing credibility), Listen-only (research and voice-of-customer only)
- · Engagement plan per community: observation period, norms, first 5 contributions, product introduction timing
- · Community map output with tier prioritization: Tier 1 (engage weekly), Tier 2 (biweekly), Tier 3 (monthly)
- · Engagement calendar with week-by-week actions
Requires
- · Slofile, Slack directories (find Slack communities)
- · Disboard, Discord.me, Google search (find Discord servers)
- · Subreddit search, Google search (find Reddit communities)
- · Web search (find forums, Indie Hackers, Hacker News, Stack Overflow, niche communities)
Preconditions
- · Target customer profile is defined (not 'everyone')
- · Founder has time to actually participate (lurk + observe + contribute, not just blast)
- · Product category and problem are clear
Failure modes
- · Founder pitches product before establishing credibility (banned from community)
- · Communities selected based on founder's habits, not customer's actual presence
- · No observation period — moves straight to product pitch
- · Engagement is one-off promotional blasts instead of genuine participation
- · Contribution quality is low or irrelevant (gets downvoted, ignored)
Trust signals
- · 10:1 rule: 10 valuable contributions for every 1 product mention (prevents spam reputation)
- · Engagement tier framework: Tier 1 (weekly), Tier 2 (biweekly), Tier 3 (monitor only) by community fit
- · Promotion tolerance assessment per community (explicit vs implicit rules on self-promotion)
- · Multi-platform coverage: Reddit, Slack, Discord, forums, hackernews, indie hackers, github, stack overflow