Predict churn and find expansion opportunities
customer-success-managerskillsetup L2★17,464
alirezarezvani/claude-skills ↗What it does
Score customer health and churn risk
Best for
Scoring customer health and churn risk deterministically using weighted multi-dimension models without external ML.
Inputs
- · JSON customer portfolio
- · health/churn/expansion metrics
Outputs
- · health scores
- · churn risk tiers
- · expansion recommendations
Requires
- · Python CLI (stdlib only)
Preconditions
None specified
Failure modes
- · Missing schema fields
- · Invalid ARR values
- · Date parsing errors
Trust signals
- · DQS scoring formula documented
- · Python tools run deterministically (no ML)
- · JSON I/O for pipeline integration